What is the best action Alley should take when the shop is not busy and closing time is approaching?

The best action for Alley to take when the shop is not busy and closing time is approaching is to clean up and perform closing duties. This choice emphasizes responsibility and the importance of maintaining an organized and tidy work environment. Completing closing tasks ensures that the shop is prepared for the next day, which is essential in any retail or service-oriented business. It reflects a strong work ethic and prioritizes the needs of the shop over personal convenience or leisure.

Taking a break or relaxing during work hours might not be appropriate, especially when it's time to wrap up the day. Leaving early can negatively impact the team's operations and set a poor precedent for workplace behavior. Starting to make floral arrangements when the shop is quiet could lead to unfinished work or inadequate preparation for the next day’s opening, which is not an efficient use of the time available. Therefore, focusing on cleaning and closing duties is the most beneficial approach for both Alley and the business.